The CBSA has published its audit report of the Casual Refund Program.

The objective of this audit was to assess the adequacy and effectiveness of controls for the processing, verification and payment of casual refund requests. The audit scope included both manual and CREDITS refund processes and claims processed between April 1, 2012 and March 31, 2013. Headquarters functions and two regional offices that administer the Casual Refund Program (Scarborough and Ville St-Laurent) were included.

Further details are available on the CBSA website.