CBSA Message (TCC17-116) - RESOLVED - Delays in Processing All EDI and Portal Messages

May 19, 2017

Start Date/Time  2017-05-19 10:20 ET 
End Date/Time  
2017-05-19 13:40 ET 

The system issue reported below has now been resolved. 

Clients Affected: All clients and service providers who transmit trade data using EDI and Portal. 

Please note that CBSA is receiving and processing EDI and Portal inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness Notices through EDI and Portal. 

We are working to resolve this problem and will update our hotline as soon as more information is available. We regret the inconvenience and thank you for your cooperation.

Client service support is available 24/7 should you require immediate assistance. 


Release / System Updates/Outages & Delays at the Border