CBSA Message (TCC17-227) - Resolved - Delays in Processing All EDI and Portal Messages

November 28, 2017

Notice received: Tues 2017-11-28 9:28 AM ET

The system issue reported below has now been resolved. All systems are functioning normally.

Please revert to submitting all trade data electronically.

Clients Affected: All clients and service providers who transmit trade data using EDI and Portal. 

Please note that CBSA is receiving and processing EDI and Portal inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness Notices through EDI and Portal.

We are working to resolve this problem and will update our hotline as soon as more information is available. We regret the inconvenience and thank you for your cooperation.


Accessible to: 
Everyone
Topic(s): 
Release / System Updates/Outages & Delays at the Border
Information Source: 
Canada Border Services Agency (CBSA)
Document Type: 
Email Article