CBSA Message (TCC18-157) - RESOLVED - Delays in Processing All EDI Messages

November 15, 2018

Notice received: Thursday 2018-11-14 4:58 PM EST

The problem outlined below is now resolved.

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Clients Affected: All clients and service providers who transmit trade data using EDI and Portal. 

Please note that CBSA is receiving and processing EDI and Portal inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness Notices through EDI and Portal. 

We are working to resolve this problem and will update our hotline as soon as more information is available. We regret the inconvenience and thank you for your cooperation.

Action Required: Please revert to submitting all trade data electronically or through the eManifest Portal. 


Accessible to: 
Everyone
Topic(s): 
Release / System Updates/Outages & Delays at the Border
Information Source: 
Canada Border Services Agency (CBSA)
Document Type: 
Email Article