CBSA Messages (TCC18-144) - Delays in Processing All EDI outbound Messages
Clients Affected: All clients and service providers who transmit trade data using EDI.
Please note that CBSA is receiving and processing EDI inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness Notices through EDI.
We are working to resolve this problem and will update our hotline as soon as more information is available. We regret the inconvenience and thank you for your cooperation.
The procedures to follow during system outages/interruptions can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html
For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage.