CFIA National Import Service Centre

September 23, 2009

23 September 2009

CFIA National Import Service Centre

The Canadian Food Inspection Agency (CFIA) is modernizing its import control processes by consolidating its three import service centres (ISC) in Montreal, Toronto and Vancouver into one National Import Service Centre (NISC), to be located in Toronto.

The NISC will be officially launched on October 5, 2009 and is expected to be fully functional by July 15, 2010. In the interim, you will continue to conduct business with the existing ISC in Montreal, Toronto and Vancouver until further notice.

The CFIA will continue to provide front-line screening to ensure that imported products meet Canadian requirements. Regulatory compliance and the safety of food and agricultural commodities imported into Canada are a priority for the Canadian Food Inspection Agency.

The creation of a National Import Service Centre will provide the following enhanced services:

- A single window for issues related to import transactions and documentation
- Increased bilingual service to 24 hours, seven days a week from the existing 20 hours, seven days a week
- Increased consistency in the review of import documentation and verification of import admissibility
- Improved alignment with the services delivered by the Canada Border Services Agency (CBSA)

The CFIA is committed to maintaining established service standards with minimal disruption to clients during this transition and will be providing updates to stakeholders as work progresses.

For more information, please contact:

Michel LaBrosse
Director
Import Control Division
613.773.5325
613.773-5389 fax
[email protected]

Canadian Food Inspection Agency
1400 Merivale Road, Ottawa ON K1A 0Y9
Government of Canada
www.inspection.gc.ca


Topic(s): 
Other Government Departments (OGDs) Requirements
Information Source: 
Canadian Food Inspection Agency (CFIA)
Document Type: 
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