20 October 2003

EICS Bulletin - 20 October 2003

DFAIT is experiencing intermittent delays in the receipt of incoming e-mail that is resulting in delays in EDI permit issuance.

The situation is currently being addressed.

EDI permits are being generated and transmitted and we are requesting that brokers do not to re-submit their EDI transmissions.

Should a permit be required immediately, brokers are advised to use the WEB.

Further up-dates will be forthcoming as required.

Questions or problems can be directed to the following EICS help desk locations:

[email protected]

or by calling 1-877-808-8838 (outside of Ottawa)

or by calling 944-1265 (National Capital Region).