Monday, August 4, 2014 is a holiday. The Bureau's offices will be closed (no officers or Help Desk staff will be available). The EICS and EXCOL systems will be available during normal hours. 

Questions or problems can be directed to the EICS/EXCOL help desk:

[email protected] | [email protected]

or by calling 1-877-808-8838 (outside of Ottawa)
or by calling 1-613-944-1265 (National Capital Region)