Manifest Forward - Customs Broker/Importer Listing for CSCB Members

Before you start, consider the following:

  • Will you have a single point of contact to address carrier concerns relating to Manifest Forward? If so, decide whether your single point of contact is your headquarters or a branch location.
  • Will you have multiple points of contact to address carrier concerns relating to Manifest Forward? If so, decide which branch locations will be points of contact.
  • Will any single branch location be designated as the contact point for more than one port of entry? If so, the port of entry code field for that branch can be populated with multiple codes.
  • Have you considered arrangements for 24/7 coverage of the email addresses and phone numbers provided as contact points for Manifest Forward?

Once ready, follow these steps to update the Customs Broker/Importer Search for Manifest Forward. Only principals and designated CSCB contacts of CSCB member firms may login to their CSCB accounts and enter the required information for their firms.

 STEPS IN YOUR ACCOUNT

1. Login to your CSCB account.

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2. Once logged in, click on the Corporate Profile menu item.

Note: If you don't see it in your account, that means you don't have the required permissions. Please contact us at cscb@cscb.ca for further details.

3. Here, you may update Manifest Forward information for your HQ or a branch location.

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4. To update information for your HQ location, click on HQ Location & Manifest Forward, and scroll down for Manifest Forward fields.

After you've filled out the form, please click the Update button.

5. Once entered, your company's information will be presented in the Customs Broker/Importer Search for Manifest Forward.

6. If you'd like to present contact information for specific branch/port locations, please click on the Branch Locations & Manifest Forward menu link, and follow the same steps as for the HQ location.

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