ARL Bulletin 35 provides standardized subject lines for emails to the CARM mailbox. Use of these subject lines will support the ARL support team in their management of incoming requests.  The subject lines provided include one for Importer Account Balance Overview Reports.  Please see ARL Bulletin 31 for details on who can and how to apply for such reports.

Clients Affected: All clients and service providers who transmit trade data using EDI.

Please read the attached document.

• Bulletin 35 - Standard Subject Lines for Emails to CARM Mailbox
• Bulletin 35 - Norme sur la ligne objet pour l’envoi de courriels à la boîte aux lettres de la GCRA

For questions about the contents of ARL statements, contact the CARM mailbox at [email protected]. For technical issues related to receiving electronic statements, contact the CBSA’s Technical Commercial Client Unit (TCCU) by phone at 1-888-957-7224 or by email at [email protected].