CBSA Message (TCC17-222) – EDI Scheduled Maintenance Outage, 19 November

November 17, 2017

Clients Affected: All clients and service providers who transmit trade data using EDI. 

For maintenance purposes, all EDI applications will be unavailable on Sunday November 19, 2017 from 04:30 to 06:00 (ET) and from 07:00 to 08:30 (ET). This includes: all incoming data or outbound messages such as acknowledgements, reject messages and notices, e.g. RNS, Completeness Notices during this time.

We will update this message if the outage extends past the end date/time. We regret the inconvenience and thank you for your cooperation.

Client service support is available 24/7 should you require immediate assistance.

Action Required:

Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.

The procedures to follow during system outages/interruptions can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html

For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival.

Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed.


Accessible to: 
Everyone
Topic(s): 
Release / System Updates/Outages & Delays at the Border
Information Source: 
Canada Border Services Agency (CBSA)
Document Type: 
Email Article