CBSA Message (TCC17-223) - CCS / CADEX Maintenance Outage, 18-19 November

November 17, 2017

Clients Affected: All importers and brokers who submit their B3s and AO notification of release queries using the CCS/CADEX system

For maintenance purposes, the CCS/CADEX system will be unavailable on Saturday September 18, 2017 from 05:00 to 05:30 (ET) AND Sunday November 19, 2017 from 05:00 to 05:30 (ET).

CADEX, Customs Declaration Message (CUSDEC) B3s and AO notification of release queries transmitted to the CADEX system will be affected by this outage.

We will update this message if the outage extends past the end date/time. We regret the inconvenience and thank you for your cooperation.

Client service support is available 24/7 should you require immediate assistance. Please refer to the Client Service/Contact Information below.

Action Required: Please be prepared to resume transmission once the system is available.


Accessible to: 
Everyone
Topic(s): 
Release / System Updates/Outages & Delays at the Border
Information Source: 
Canada Border Services Agency (CBSA)
Document Type: 
Email Article