The following message is from CBSA at port 395. The time frame in processing emails has changed from 24 to 48 hours.

CBSA is now experiencing a delay of approximately 48hrs in processing emails relating to the RNS technical difficulties. We are working very hard to maintain this level during this situation.

Please refrain from calling 514-350-6142 unless it is absolutely urgent, as the person answering the phone is also responding to the emails. Unnecessary calls are contributing to the delay in responding to email requests.