“I just wanted to reach out to you and your staff with appreciation for what you do. Thanks for the support and representation offered by the CSCB to my business for over 20 years... Thanks for not making me feel like a little guy without a voice...”
On May 14, 2024, the CSCB wrote to Canada Border Services Agency (CBSA) Executive Vice-president Ted Gallivan to communicate our concerns with several issues relating to importer registration and delegation of authority in the CARM portal.
The letter was prepared as the result of work undertaken by the CSCB’s Registration and Delegation Task Force, which is part of our CARM Trade Advisory Committee. While these registration and delegation concerns existed prior to the announcement of CARM’s delayed implementation, the task force believes the delay provides an opportunity for the CBSA to address these concerns before CARM is opened for full access in October 2024.