CARM2023-11-22 – Unexpected CARM Outage Resolved / GCRA2023-11-21 – Interruption imprévue de la GCRA résolue

November 22, 2023

Notice received: Wednesday 2023-11-22 9:01 AM ET

CARM Client Support (CCS)

RE: Unexpected CARM Outage Resolved

Please be advised that all CARM Services, including the Client portal, were experiencing technical difficulties.

The issue has been identified and resolved. We apologize for any inconvenience this may have caused.

Thank you for your patience.

Service à la clientèle de la GCRA (SCG)

Objet : Interruption imprévue de la GCRA résolue

Veuillez noter que tous les services de la GCRA, incluant le portail client, rencontraient des difficultés techniques.

Le problème a été identifié et résolu. Nous nous excusons pour tout inconvénient que cela a pu causer.

Merci de votre patience.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Accounting & Payment

CBSA Assessment and Revenue Management (CARM)

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

What Our Community Says

“CSCB education gave me specialized, industry-recognized knowledge and practical skills that not only helped prepare me for the CBSA professional exam but also set me apart as a confident and capable customs professional.”

– Sabrina, a CCS and CTCS Designate

“I would strongly recommend [the CCS course]. It is a valuable investment in one’s professional development, providing practical, industry-relevant knowledge while strengthening credibility. The program also equips individuals with the skills and confidence needed to navigate real-world challenges and make informed decisions in the field.”

– Sabrina, a CCS and CTCS Designate

“Achieving this designation has strengthened my professional credibility and demonstrated my commitment to continuous learning. Employers and colleagues view me as more knowledgeable and dependable in customs and trade-related matters.”

– Sabrina, a CCS and CTCS Designate

“The course content was highly relevant, practical, and closely aligned with real-world customs processes. It struck an effective balance between theory and application, making it easy to apply what I learned to my day-to-day responsibilities.”

– Sabrina, a CCS and CTCS Designate

“I recognized that many organizations value professional designations, and I wanted to remain competitive while aligning myself with industry standards. Pursuing this designation also helped me prepare for the Canada Border Services Agency professional exam, further strengthening my readiness for advancement within the field.”

– Sabrina, a CCS and CTCS Designate

“[I would recommend the CCS course] it gives a great framework and covers board topics. It is very helpful to people entering the field.”

– Kwan, a CCS course graduate

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– Kwan, a CCS course graduate

“All modules [in the CCS course] are insightful, I appreciate all the calculation module with the complication of duties, taxes and surtax that was covered.”

– Kwan, a CCS course graduate

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– Donna, a CCS and CTCS Designate

“The CCS program is well presented and relevant for today’s workforce. It provides the key education required for entry-level employees... The breadth of the information is valuable – from cargo requirements to Incoterms to SIMA to basic tariff classification - it introduces individuals to all the key requirements to get started in a role.”

– Donna, a CCS and CTCS Designate