According to the agency, scammers posing as CBSA officials are using emails, websites, text messages and telephone calls to ask for money and personal information such as social insurance numbers.
“The methods and messages used by the scammers are varied and ever-changing, but always designed to demand money and lure the public into providing personal information,” the CBSA warned in a news release. “Telephone calls may display numbers and employee names that falsely appear to be from the CBSA. Emails may contain CBSA logos, email addresses or employee names and titles to mislead the public.”
The CBSA says it would never request a social insurance or credit card number by telephone or email. “If an individual receives a telephone call or an email asking for this information, or requesting payments from the CBSA, it is a scam,” the CBSA said. The CBSA is urging Canadians to ignore these types of calls and messages and report them to the Canadian Anti-Fraud Centre.
This is an excerpt form the CTV news article https://www.ctvnews.ca/canada/canadian-border-agency-issues-new-scam-warning-1.5754101
More information about these types of scams is available on the CBSA’s website https://www.cbsa-asfc.gc.ca/security-securite/pyaf-pvcf-eng.html