CBSA Message (ARL19-0206) – Issues Reading or Reconciling Statement of Account

February 6, 2019

Clients Affected: All importers, brokers and service providers.

We have received an influx of client contacts relating to issues to reading Statement of Accounts (SOAs) being provided by service providers. If your SOA is not reconciling with your Daily Notices, or if you cannot see the following lines (A through I or J, depending on if you are a Broker or an Importer) on your SOA, please contact your service provider as a first point of contact.

IMPORTER:

BROKER:

Thank you for your continued support.

For questions about the contents of ARL or technical issues related to receiving electronic DNs and SOAs, contact the CBSA’s ARL Support team by email at [email protected].

Topic(s)

Accounting & Payment

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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– Donna, a CCS and CTCS Designate