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CBSA Message (TCC18-129) – EDI/Portal SCHEDULED Maintenance Outages, 20 October

eManifest Portal Maintenance

Start Date/Time

End Date/Time

Clients Affected:

2018-10-20 / 05 :00 ET

2018-10-20 / 08 :00 ET

2018-10-20 / 05 :40 ET 

2018-10-20 / 16 :00 ET

All clients who submit their trade data using the eManifest portal.

Description:

Saturday October 20, 2018 from 05:00 to 05:40 (ET): The eManifest Portal will not be available.  Clients will not be able to log into the eManifest portal to submit or view trade data during this time. 

Saturday October 20, 2018 from 08:00 to 16:00 (ET):  eManifest Portal users will not be able to view or update business account details, or register new business accounts.   Portal users will still be able to create and submit trade documents

We will update this message if the outage extends past the end date/time. We regret the inconvenience and thank you for your cooperation.

Action Required:

Please refer to the contingency procedures outlined at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html or be prepared to resume transmission once the system is available.

For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival.

Electronic Data Interchange (EDI) Maintenance

Start Date/Time

End Date/Time

Clients Affected:

 

 

N/A

N/A

All clients and service providers who transmit trade data using EDI

 

                 
                 

Description:

N/A 

Action Required:

N/A 

CCS/CADEX Maintenance

Start Date/Time

End Date/Time

Clients Affected:

2018-10-20 / 8 :00 ET 

2018-10-20 / 16 :00 ET 

All importers and brokers who submit their B3s and AO notification of release queries using the CCS/CADEX system

Description:

Saturday October  20, 2018 from 08:00 to 16:00 (ET) the CCS/CADEX system will be unavailable

CADEX, Customs Declaration Message (CUSDEC) B3s and AO notification of release queries transmitted to the CADEX system will be affected by this outage.

We will update this message if the outage extends past the end date/time. We regret the inconvenience and thank you for your cooperation.

Action Required:

Please be prepared to resume transmission once the system is available.

SWI Maintenance

Start Date/Time

End Date/Time

Clients Affected:

2018-10-20 / 8 :00 ET 

2018-10-20 / 16 :00 ET 

All clients and service providers who transmit trade data using the Integrated Import Declaration (IID) and Document Image Functionality (DIF)

Description:

Saturday October  20, 2018 from 08:00 to 16:00 (ET):  during this outage, IID transmissions will not be processed. Please note, there will be no impact on the Document Image Functionality (DIF).

Action Required:

Between 08:00 and 16:00 (ET), for urgent transactions, legacy Service Options OGD PARS (service option 463) / OGD RMD (service option 471) or with paper release request will be accepted.

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.