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CBSA Message (TCC18-160) – RESOLVED - EDI/Portal SCHEDULED Maintenance Outages

Notice received: Monday 2018-11-19 9:17 AM EST

Electronic Data Interchange (EDI) Maintenance

Start Date/Time

End Date/Time

Clients Affected:

 

 

2018-11-18 / 06 :00 ET

2018-11-18 / 12 :30 ET

2018-11-18 / 12 :00 ET

2018-11-18 / 15 :00 ET

All clients and service providers who transmit trade data using EDI

 

Description:

The system issue reported below has now been resolved. 

Sunday November 18, 2018 from 04:30 to 06:00 (ET) and from 12:30 to 15:00 (ET): all EDI applications will be unavailable.

This includes: all incoming data or outbound messages such as acknowledgements, reject messages and notices, e.g. RNS, Completeness Notices during this time. 

Action Required:

Please refer to the contingency procedures outlined at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html or be prepared to resume transmission once the system is available.

For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival.

Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed.

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.