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CBSA Message (TCC18-170) - RESOLVED - Integrated Import Declaration (IID) and Document Image Functionality (DIF) Outage

Notice received: Friday 2018-12-14 8:12 AM EST

The problem outlined below is now resolved.

Clients Affected: All clients and service providers who transmit trade data using the Integrated Import Declaration (IID) and Document Image Functionality (DIF)

We are currently experiencing an outage for clients that submit the Integrated Import Declaration (IID) and Document Image Functionality (DIF). CBSA is not able to process or share decisions and LPCO images with the Participating Government Agencies (PGA) or receive decisions and LPCO images from the PGA. In addition, CBSA cannot process any requests that are related to any new IID’s.

Please note, the CBSA is able to process all other release service options.

We are working to resolve this problem and will update this message as soon as more information is available. We regret the inconvenience and thank you for your cooperation.

Action Required: Please be prepared to resume transmission once the system is available. For urgent transactions, please proceed with paper release request.

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.