Clients Affected: All clients and service providers who transmit trade data using EDI and/or the eManifest Portal.
The Technical Commercial Client Unit (TCCU) of the Canada Border Services Agency will be closed on the statutory holiday of Tuesday, December 25, 2018, Wednesday , December 26 2018 and Tuesday, January 1, 2019. For urgent client service outside business hours and statutory holidays, please contact the TCCU hotline at 1-888-957-7224 and your enquiry will be answered by a TCCU officer. Also, please refer to the following CBSA website link that offers guidelines for clients using the TCCU’s after-hours/weekend/holiday pager service: https://www.cbsa-asfc.gc.ca/eservices/services-eng.html