CBSA Message (TCC19-003) - RESOLVED - Delays in Processing ALL EDI and Portal Messages

January 7, 2019

Notice received: Saturday 2019-01-05 11:00 PM EST

The outbound messaging problem noted below has now been resolved. All systems are functioning normally.

Clients Affected: All clients and service providers who transmit trade data using EDI and Portal.

Please note that CBSA is receiving and processing EDI and Portal inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness Notices through EDI and Portal.

We are working to resolve this problem and will update our hotline as soon as more information is available. We regret the inconvenience and thank you for your cooperation.

Action Required: The outage is resolved and clients can revert to normal procedures.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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