CBSA Message (TCC19-125) - RESOLVED - Systems Update

November 5, 2019

Start Date/Time: 2019-11-01 14:30 PM ET
End Date/Time: 2019-11-04 16:30 PM ET

The problem reported below has now been resolved. All systems are functioning normally.

This is not an official notification of a system outage or degradation but an advance notice that the CBSA is currently observing similar system patterns which have led to delays in processing EDI experienced over the last few days.

All clients and service providers who transmit trade data using EDI should therefore ensure they are familiar with the contingency procedures, and be prepared to initiate them if required: https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html

We will continue to provide updates as we progress with our partners towards resolution as well as if this starts to generate systems degradation.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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