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CBSA Message: TCC20-005 – EDI/Portal Maintenance Outages

eManifest Portal Maintenance

Start Date/Time

End Date/Time

Clients Affected:

2020-01-25 / 05:00 ET

2020-01-25 / 06:30 ET

 

2020-01-26 / 05:00 ET

2020-01-26 / 06:00 ET

2020-01-25 / 06:00 ET

2020-01-25/ 07:30 ET

 

2020-01-26 / 05:30 ET

2020-01-26 / 07:00 ET

All clients who submit their trade data using the eManifest portal.

Description:

Saturday January 25, 2020 from 05:00 to 06:00 (ET) and Sunday January 26, 2020 from 05:00 to 05:30 (ET): eManifest Portal users will not be able to view or update business account details, or register new business accounts. eManifest Portal users will still be able to create and submit trade documents.

Saturday January 25, 2020 from 06:30 to 07:30 (ET) and Sunday January 26, 2020 from 06:00 to 07:00 (ET): eManifest Portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents.

Action Required:

No action required.

Electronic Data Interchange (EDI) Maintenance

Start Date/Time

End Date/Time

Clients Affected:

   

2020-01-26 / 04 :30 ET

2020-01-26 / 07 :00 ET

2020-01-26 / 06 :00 ET

2020-01-26 / 08 :30 ET

All clients and service providers who transmit trade data using EDI

 

Description:

Sunday January 26 2020 from 04:30 to 06:00 (ET) and from 07:00 to 08:30 (ET): all EDI applications will be unavailable.

This includes: all incoming data or outbound messages such as acknowledgements, reject messages and notices, e.g. RNS, Completeness Notices during this time.

Action Required:

Please refer to the contingency procedures outlined at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html or be prepared to resume transmission once the system is available.

For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival.

Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed.

CCS/CADEX Maintenance

Start Date/Time

End Date/Time

Clients Affected:

2020-01-25 / 05 :00 ET

2020-01-26 / 05 :00 ET

2020-01-25 / 05 :30 ET

2020-01-26 / 05 :30 ET

All importers and brokers who submit their B3s and AO notification of release queries using the CCS/CADEX system

Description:

Saturday January 25 2020, from 5:00 to 5:30 (ET) and Sunday January 26 2020, from 5:00 to 5:30 (ET): the CCS/CADEX system will be unavailable

CADEX, Customs Declaration Message (CUSDEC) B3s and AO notification of release queries transmitted to the CADEX system will be affected by this outage.

Action Required:

Please be prepared to resume transmission once the system is available.

Additional notes:

We will update this message if any outages extend past the end date/time.

 

We regret the inconvenience and thank you for your cooperation.

Topic(s)

ACI, Conveyance & Cargo Reporting
Release
System Updates/Outages & Delays at the Border
CBSA Other

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.