EDI/Portal Scheduled Maintenance Outages
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eManifest Portal Maintenance |
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Start Date / Time |
End Date / Time |
Clients Affected |
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2020-02-22 / 05:00 ET 2020-02-23 / 05:00 ET
2020-02-22 / 06:00 ET 2020-02-23 / 06:00 ET |
2020-02-22 / 05:30 ET 2020-02-23 / 05:30 ET
2020-02-22 / 07:00 ET 2020-02-23 / 07:00 ET |
All clients and service providers who transmit trade data using EDI and Portal. |
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Description |
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Saturday February 22, 2020 from 05:00 to 05:30 (ET) and Sunday February 23, 2020 from 05:00 to 05:30 (ET): eManifest Portal users will not be able to view or update business account details, or register new business accounts. eManifest Portal users will still be able to create and submit trade documents. Saturday February 22, 2020 from 06:00 and 7:00 (ET) and Sunday February 23, 2020 from 06:00 and 7:00 (ET): eManifest Portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses. |
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Action Required |
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Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/interruptions can be found here. For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage. |
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Electronic Data Interchange (EDI) Maintenance |
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Start Date / Time |
End Date / Time |
Clients Affected |
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2020-02-23 / 04:30 ET 2020-02-23 / 07:00 ET |
2020-02-23 / 06:00 ET 2020-02-23 / 08:30 ET |
All clients and service providers who transmit trade data using EDI |
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Description |
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Sunday February 23, 2020 from 04:30 to 06:00 (ET) and from 07:00 to 08:30 (ET): all EDI applications will be unavailable. This includes: all incoming data or outbound messages such as acknowledgements, reject messages and notices, e.g. RNS, Completeness Notices during this time. |
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Action Required |
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Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/interruptions can be found here. For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage. Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed. |
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CCS/CADEX Maintenance |
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Start Date / Time |
End Date / Time |
Clients Affected |
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2020-02-22 / 05:00 ET 2020-02-23 / 05:00 ET |
2020-02-22 / 05:30 ET 2020-02-23 / 05:30 ET |
All importers and brokers who submit their B3s and AO notification of release queries using the CCS/CADEX system |
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Description |
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Saturday February 22, 2020 from 05:00 to 05:30 (ET) AND Sunday February 23, 2020 from 05:00 to 05:30 (ET): the CCS/CADEX system will be unavailable CADEX, Customs Declaration Message (CUSDEC) B3s and AO notification of release queries transmitted to the CADEX system will be affected by this outage. |
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Action Required |
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Please be prepared to resume transmission once the system is available. |
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