CBSA Message: TCC20-070 - Electronic Data Interchange (EDI) Processing Delay for some releases

June 11, 2020

Start Date / Time: 2020-06-11 / 10 :14
End Date / Time: No estimated time of resolution (ETR)

Clients Affected: All clients and service providers who transmit trade data using EDI.

The CBSA is experiencing a system delay in processing releases that are related to some marine cargo control documents. As a result of this delay, the CBSA is receiving all incoming data but there can be a delay in processing and sending outbound message such as acknowledgments, reject messages and notices.

We are working to resolve this problem and we regret the inconvenience. Thank you for your cooperation.

Action Required: Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.

The procedures to follow during system outages/interruptions can be found here https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html

Topic(s)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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