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CBSA Message: TCC20-158 EDI/Portal Maintenance Outages, November 1

eManifest Portal Maintenance

Start Date / Time

End Date / Time

Clients Affected

2020-11-01 / 04:15 ET

2020-11-01 / 06:30 ET

All clients and service providers who transmit trade data using the Portal.

Description

Sunday November 1, 2020 from 04:15 to 06:30 (ET): eManifest Portal will be available however portal users will not be able to receive notice updates.

Action Required

Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.

The procedures to follow during system outages/interruptions can be found below:

https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html

For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage.

Electronic Data Interchange (EDI) Maintenance

Start Date / Time

End Date / Time

Clients Affected

2020-11-01 / 04:15 ET

2020-11-01 / 9:00 ET

All clients and service providers who transmit trade data using EDI.

Description

For maintenance purposes, there will be an outage for clients who transmit trade data using EDI between 04:15 ET and 09:00 ET on Sunday November 1, 2020. During this outage, the CBSA will be unable to receive all incoming data or send outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness through the Direct Connect connections.

Action Required

Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available.

The procedures to follow during system outages/interruptions can be found below:

https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html

For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage.

Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed.

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.