Notice received: Wednesday 2021-01-06 6:43 PM ET
Start Date / Time: 2021-01-06 / 08:00 ET
Please be advised that we are experiencing a system issue with certain SWI IID transmissions for goods that are regulated by Global Affairs Canada (GAC). A system reject message is being generated with the following wording : “The Direct Shipment Date is missing or invalid” even though the Date of Direct Shipment details has been provided on the IID.
We are working to resolve this problem and will update this message as soon as more information is available. We regret the inconvenience and thank you for your cooperation.
Action Required:
If the shipment is urgent please present a paper release package at the applicable Port of Release.
Please note a number of commercial offices accept paper cargo and release requests by email through the Electronic Longroom service. The CBSA Directory indicates available locations and email addresses. Clients are encouraged to use email where it is available.