Notice received: Tuesday 2021-01-12 8:28 AM ET
UPDATE
Please be advised that the CBSA is continuing to investigate the system problem reported below, however an interim solution has been determined.
The issue occurs when the name and address elements are missing from any of the submitted parties listed in SG7.NAD. This would include NAD party qualifiers such as IM – Importer, CB – Customs Broker, AE – Declarant’s representative, HQ – Account Owner.
Example:
NAD+CB+12345
If all of the Party details are provided in the segment, including the name and address, the issue should not occur. The EDI will look like the following example:
NAD+CB+12345++Broker Name+Street Name+CITY+ON+K2L3V5+CA'
Please note if a NAD party qualifier is not applicable, do not provide that segment.
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Start Date / Time: 2021-01-06 / 08:00 ET
Please be advised that we are experiencing a system issue with certain SWI IID transmissions for goods that are regulated by Global Affairs Canada (GAC). A system reject message is being generated with the following wording : “The Direct Shipment Date is missing or invalid” even though the Date of Direct Shipment details has been provided on the IID.
We are working to resolve this problem and will update this message as soon as more information is available. We regret the inconvenience and thank you for your cooperation.
Action Required:
If the shipment is urgent please present a paper release package at the applicable Port of Release.
Please note a number of commercial offices accept paper cargo and release requests by email through the Electronic Longroom service. The CBSA Directory indicates available locations and email addresses. Clients are encouraged to use email where it is available.