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CBSA Message:TCC20-143 - TCCU Tip: The Services Document

Clients Affected: All clients and service providers who transmit trade data using EDI and /or eManifest Portal

One of the features of the TCCU web pages is the EDI/Portal Services Document which clarifies the services provided by the TCCU during and after business hours, as well as the types of questions which should be referred to other areas.

http://www.cbsa-asfc.gc.ca/eservices/services-eng.html

Please reference this guide prior to contacting the TCCU, as it may save you long wait times.

Conseil de l’USTCC: Le document sur les services

Les clients affectés: Tous les clients et les fournisseurs de service transmettant des documents commerciaux par EDI ou le Portail du Manifeste électronique

L’un des attributs de la page Web de l’USTCC est le Document sur les services EDI/Portail qui sert à clarifier les services offerts par l’USTCC pendant et après les heures de travail, ainsi que les types de questions qui devraient être redirigés à un autre secteur d’activité.

http://www.cbsa-asfc.gc.ca/eservices/services-fra.html

Veuillez consulter ce guide avant de communiquer avec l’USTCC, ce qui pourrait vous épargner du temps d’attente.

Topic(s)

Release
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.