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Countdown to CARM Release 1! Important details for registration

The countdown to CARM Release 1 is on!

As of this Tuesday, May 25th, the CARM Client Portal will be open for business!  This does not mean that you need to register on the portal on Day 1, but it will indeed be open and ready  when you are all set to register!  The CBSA has recommended that customs brokers register ahead of their clients to be in a better position to help guide their importer clients through the registration process. 

Once you are ready to login and set up your account, you will require the below points of information;

You will need to know:

  • The 9 -digit BN and importer RM extension registered to your legal entity;
  • The exact corporate name and complete address;
  • The answers to 2 of 3 following affinity questions: 
  1. What is the transaction number and total duties and taxes of one of your recent transactions?  This is a recent transaction for the RM importer account that you are using to register  your account. 
  2. What is the exact value of your most recent payment?  This is the most recent payment for your RM importer account that you are using to register your account.  
  3. What is the balance of your last Statement of Account?  This is the last Statement of Account for your RM importer account that you are using to register your account.   

You need only to enter one importer RM extension when registering your business. If there are any other RM accounts registered to the same 9-digit BN, they will automatically populate and be displayed on the portal under the BN9 account. 

Once you have successfully registered your business, be sure to check if there is an account access request from your customs broker which you will need to respond to and determine their level of access to your account. 

If you require assistance from the CBSA, you can contact the CARM Client Support Helpdesk (CCSH) by completing the web contact form available directly on the portal, or by calling  1-800-461-9999, menu Option 2 – Business Importation/Exportation, Option 6 – CBSA Assessment and Revenue Management.  The CCSH has indicated that their service standards are 2 business days for straightforward questions and 10 business days for more complicated financial information, however they will endeavour to answer you quicker.

Enjoy the long weekend and see you on the other side!

Your Partners in CARM

Topic(s)

CBSA Other
CBSA Assessment and Revenue Management (CARM)

Information source

Canadian Society of Customs Brokers (CSCB)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.