Statement of Account - SOA Visibility
Some customs brokers are unable to view their client’s SOA despite having the required delegation and visibility in the CARM Client Portal. They have reported that they can only see those importers who have authorized them to receive the SOA via EDI.
The CBSA is working on fixing this problem in time for the September 25th SOA.
If you are a CSCB Member or Preferred Business Client, please consult the CSCB Road to CARM available on our website at www.cscb.ca for more information.
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