The following information was provided by the superintendent of Commercial Operations at port 809, Vancouver.
Until the electronic marine cargo is available for release, the commercial entries transmitted by brokers are set aside, held in abeyance, until the cargo has been electronically reviewed/risked. Also set aside are the remanifest requests to take the containers off the dock. As we are experiencing system issues with the risk assessment program, some commercial releases, and remanifest requests, will not be processed without CBSA manual intervention.
If a broker has cargo which has physically arrived and is expected to release from the marine terminal yard, and a RNS has not yet been received, please reach out to the Commercial Enquiries 809 e-mail in-box for assistance, providing an entry status request via [email protected]. We are attempting to minimize trade chain delays, and are working closely with our risk assessment centre, and when possible, electronically forcing a release. When forcing a system release is not possible, we will request a copy of the marine manifest (way bill/advice notice) from the broker. When necessary, will be manually releasing these shipments, and providing the brokers and marine terminal yards with copies of the “released stamped” manifests, so that containers continue to move off the dock. In the hours, or days following, once the affected container is able to be updated electronically in CBSA’s systems, your release request already on file will be released electronically, and you will receive an electronic RNS notification advising you as such.
Although HQ’s has indicated that paper release requests are an option, please know that we cannot data capture these entries in our systems for the same reasons outlined above. From an efficiency perspective for all, we would encourage the brokerage industry to please continue transmitting release requests, as the bulk of the RNS release messaging is being transmitted upon the electronic arrival of the cargo, by the warehouse operators, when the goods reach their final destination, as manifested on the marine 9000.
In the case of remanifest requests, we have already flagged impacted container numbers, and are working with HQ’s on a solution. If storage and demurrage are becoming a concern, industry can reach out to the following e-mail in-box: 809 VCOW MANIFEST CONTROL / MANIFESTE DE CONTRÔLE VCOW 809 (CBSA/ASFC) [email protected]
We apologize for this inconvenience, and wanted to bring this issue to your attention, so we could work collaboratively to minimize trade chain delays.