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For urgent issues such as IID rejects, users are asked to call the TCCU hotline at 888-957-7224; select option #1 for EDI.

The TCCU generic email box should not be used for this purpose.

Topic(s)

Other Government Departments (OGDs) Requirements
Release

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.