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TCC21-114 Client Support Contact Information for Freight Forwarders / Coordonnées du soutien aux clients pour les agents d'expédition

Le texte français suit le texte anglais.

Clients Affected: All Freight Forwarders and service providers who transmit trade data using EDI and Portal.

The purpose of this bulletin is to provide various Client support options for freight forwarders, or service providers who are involved with the movement and arrival of consolidated freight.

Action Required

Prior to contacting any of the following client support help desks, it is recommended that clients familiarize themselves with the requirements for Freight Forwarders.

A printable version of the Client Support Contact Information has been attached to this email.

Please share this information with your colleagues and staff.


Coordonnées du soutien aux clients pour les agents d'expédition

Les clients affectés : Tous les agents d'expédition et fournisseurs de service transmettant des documents commerciaux par EDI et portail.

Le but de ce bulletin est de fournir diverses options de soutien aux clients pour les agents d’expédition, ou les fournisseurs de services impliqués dans le mouvement et l'arrivée du fret groupé.

Action requise

Avant de contacter l'un des services d'assistance suivants, il est recommandé aux clients de se familiariser avec les exigences pour les agents d’expédition.

Une version imprimable des coordonnées du soutien aux clients a été jointe à ce courriel.

Veuillez partager cette information avec vos collègues et employés.

Topic(s)

Freight & Transport

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.