Warning – CBSA Border Information Service does not make phone calls

June 19, 2013

The following is an 18 June 2013 news release by CBSA.

The Canada Border Services Agency (CBSA) wants to warn citizens of possible phone-scam fraud. The CBSA has recently learned that persons purporting to be employed at the CBSA’s Border Information Service have been calling Canadians and requesting personal information and payment over the phone.

The CBSA BIS call centre is a free information service for general enquiries regarding CBSA procedures, programs and services. This unit is not designed nor is it mandated to make phone calls requesting personal information or payment over the phone.

Should citizens be contacted by anyone claiming to be a CBSA officer working at the BIS, they should immediately call the Canadian Anti-Fraud Centre toll free at 1-888-495-8501.

Topic(s)

Other

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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