Skip to main content

CARM Bulletin 5394 - CAD Corrections and Adjustments

The CBSA has published CARM Bulletin 5394 - CAD Corrections and Adjustments. Please click on this link to view the Bulletins section of the CARM Client Portal home page: https://ccp-pcc.cbsa-asfc.cloud-nuage.canada.ca/en/public-bulletins

 

Bulletin 5394 CAD Corrections and Adjustments

CARM has implemented the ability to correct or adjust Commercial Accounting Declarations (CADs). CBSA has been receiving an influx of requests for CAD withdrawals, where a correction or an adjustment request should have been submitted instead. A CAD withdrawal is not a substitute for an adjustment or correction. Trade Chain Partners (TCPs) are able to submit corrections or adjustments to a CAD when there is an error to an editable field.

For instructions on how to submit a correction or an adjustment, please see guidance below:

Corrections

Adjustments

As a reminder, CAD withdraw requests are limited to very specific scenarios, as listed in Memorandum D17-2-3: Business Number Changes and Commercial Accounting Declaration Withdraw Requests. Some examples are:

  • Errors in CAD fields which cannot be edited, including:
    • Release office
    • Release date
    • CAD type (e.g. V type presented instead of C type at the border)
    • Pre-CARM indicator incorrectly selected
  • Errors in any field on a Pre-CARM “As Declared” CAD which impacts the calculation of duties and taxes
  • Instances where a user submitted a CAD using a transaction number that belongs to another user, and they are not delegated to submit accounting on their behalf
  • CARM technical issues which led to the incorrect posting of duties and taxes owed

If your case falls into any of the above categories, please refer to Memorandum D17-2-3: Business Number Changes and Commercial Accounting Declaration Withdraw Requests on how to request CAD withdraw. For any CARM technical issues, please contact the CARM Client Support Help Desk online or by phone at 1-800-461-9999.

Topic(s)

CBSA Assessment and Revenue Management (CARM)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.