CARM2023-11-24 – Unexpected CARM Outage Resolved / GCRA2023-11-24 – Interruption imprévue de la GCRA résolue

November 24, 2023

Notice received: Thursday 2023-11-23 5:07 PM ET
Update received: Friday 2023-11-24 9:08 AM ET

CARM Client Support (CCS)

RE: Unexpected CARM Outage Resolved

The issue has been identified and resolved. We apologize for any inconvenience this may have caused.

Please be advised that all CARM Services, including the Client portal, is currently experiencing technical difficulties.

Thank you for your patience.

Service à la clientèle de la GCRA (SCG)

Objet : Interruption imprévue de la GCRA résolue

Le problème a été identifié et résolu. Nous nous excusons pour tout inconvénient que cela a pu causer.

Veuillez noter que tous les services de la GCRA, incluant le portail client, éprouve présentement des difficultés techniques.

Merci de votre patience.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Accounting & Payment

CBSA Assessment and Revenue Management (CARM)

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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