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CBSA announces changes to the Pohénégamook border crossing

As part of its efforts to improve the efficiency of services at ports of entry, the Canada Border Services Agency (CBSA) will be making changes to the service provided at the Pohénégamook border crossing.

As of July 7, 2025, there will no longer be in-person service at this port of entry. It will be replaced by the Program for Travellers in Remote Areas – Quebec (PTRA-Q).

The new extended PTRA-Q hours of operation will be as follows:

  • Monday to Friday: 8 a.m. to 4 p.m.
  • Open on Canadian statutory holidays
  • Closed on weekends and U.S. statutory holidays

To take advantage of PTRA-Q, travellers must enroll in the program via this link: Travellers - Pilot Project for Travellers in Remote Areas: Quebec. (Note that the name of the program will be updated in online publications in the coming weeks.)

Changes at the Pohénégamook border crossing will allow the CBSA to use its resources more efficiently by deploying officers at busier ports of entry. This will support the CBSA’s ability to process travellers and goods as well as to manage enforcement activities.

https://www.canada.ca/en/border-services-agency/news/2025/06/cbsa-annou…

Topic(s)

Freight & Transport

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.