The CBSA has published the final report on the Evaluation of eManifest, finalized in July 2024. The evaluation was conducted from 2018-19 to 2022-23.
The report (found here) includes the following topics:
- Overview of eManifest
- Evaluation scope, approach and methods
- Overall findings and recommendations
- Management Response and Action Plan (MRAP)
Overall findings advise that the implementation of eManifest aligns with the CBSA's digitalization and modernization efforts and identifies the following contributions and areas for improvement:
- eManifest implementation increased the volume of electronic pre-arrival commercial data used for risk assessment across all modes, and put in place data quality controls. This data is leveraged by the NTC to conduct risk assessment and issue targets in the Highway mode, a capability that did not previously exist.
- eManifest contributed additional benefits to the Agency, including: enabling the Agency to recover lost revenue, improving commercial process efficiency and electronic communication with TCPs. However, additional time and data are needed to fully assess the extent of these results.
- Unclear roles and responsibilities for steady-state eManifest, and a fragmented understanding of eManifest among Agency stakeholders, limit its effectiveness.
- Functionality gaps in the systems developed as part of eManifest resulted in continued end-user reliance on aging legacy systems and inefficient workarounds that may not maximize the benefits of using electronic pre-arrival data for risk assessment and targeting, particularly in the Marine and Air modes.