CBSA Message: RESOLVED - TCC21-022 Integrated Import Declaration (IID) Intermittent Problem

February 17, 2021

Start Date / Time: 2021-02-17 / 09:40 ET
End Date / Time: 2021-02-17 / 12:06 ET

The problem reported below has now been resolved. All systems are functioning normally.

We are currently experiencing intermittent problem for clients that submit Integrated Import Declaration (IID). The CBSA is receiving all incoming IID messages but there is some intermittent problem processing and sending some outbound messages such as acknowledgments, reject messages and notices.

Please note, the CBSA is able to process the Document Image Functionality (DIF) and all other release service options.

We are working to resolve this problem and will update this message as soon as more information is available. We regret the inconvenience and thank you for your cooperation.

Action Required: The outage is resolved and clients can revert to normal procedures.

Topic(s)

Release

Release - General

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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