CBSA Message (TCC18-079) - RESOLVED - Delays in Processing All EDI and Portal Messages

July 10, 2018

Notice received: Tues 2018-07-10 11:47 AM EDT

RESOLVED

The problem reported below has now been resolved. All systems are functioning normally.

Clients Affected: All clients and service providers who transmit trade data using EDI and Portal

Please note that CBSA is receiving and processing EDI and Portal inbound data. However, there is an approximate one hour delay in sending outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness Notices through EDI and Portal.

Action Required: Please revert to submitting all trade data electronically or through the eManifest Portal.

Topic(s)

Release

System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)

Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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– Sabrina, a CCS and CTCS Designate

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– Donna, a CCS and CTCS Designate