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CBSA Message (TCC19-074): SWI Scheduled IID Maintenance

Saturday, July 27th 2019 from 04:00 to 05:00 (ET), clients may experience delays on when submitting the Integrated Import Declaration (IID). Also, Participating Government Agencies (PGA) may experience delays in processing the IID.

Please note that during this time, the processing of the Document Image Functionality (DIF) will not be impacted.

Action Required:

Between 04:00 and 05:00 (ET), for urgent transactions, legacy Service Options OGD PARS (service option 463) / OGD RMD (service option 471) or paper release requests be will accepted.

Client Service /Contact Information:

Hotline: 1-888-957-7224 option 1 (EDI)

After Hours: Weekdays 17:00 – 08:00 ET Saturday, Sunday and all civic and statutory holidays – 24/7. Call the hotline for urgent technical assistance. When calling the hotline, leave a detailed message and an officer will return your call.

Topic(s)

Release
Release - General
System Updates/Outages & Delays at the Border

Information source

Canada Border Services Agency (CBSA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.