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UPDATE -EDI/Portal Scheduled Maintenance Outages eManifest Portal Maintenance |
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Start Date / Time |
End Date / Time |
Clients Affected |
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2020-12-12 / 05:00 ET 2020-12-12 / 06:30 ET
2020-12-13 / 05:00 ET 2020-12-13 / 06:00 ET |
2020-12-12 / 06:00 ET 2020-12-12 / 07:30 ET
2020-12-13 / 05:30 ET 2020-12-13 / 07:00 ET |
All clients and service providers who transmit trade data using Portal. |
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Description |
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Saturday, December 12, 2020 from 05:00 to 06:00 (ET) and Sunday, December 13, 2020 from 05:00 to 05:30 (ET): eManifest Portal users will not be able to view or update business account details, or register new business accounts Saturday, December 12, 2020 from 06:30 to 07:30 (ET) and Sunday, December 13, 2020 from 06:00 to 07:00 (ET): eManifest Portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses |
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Action Required |
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Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/interruptions can be found below: https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage.
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Electronic Data Interchange (EDI) Maintenance |
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Start Date / Time |
End Date / Time |
Clients Affected |
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2020-12-13 / 04:30 ET 2020-12-13 / 07:00 ET |
2020-12-13 / 06:00 ET 2020-12-13 / 08:30 ET |
All clients and service providers who transmit trade data using EDI. |
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Description |
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For maintenance purposes, there will be an outage for clients who transmit trade data using EDI between 04:30 ET and 06:00 ET AND between 07:00 ET and 08:30 ET on Sunday December 13, 2020. During this outage, the CBSA will be unable to receive all incoming data or send outbound messages such as acknowledgements, reject messages and notices E.g. RNS, Completeness through the Direct Connect connections. |
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Action Required |
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Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/interruptions can be found below: https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage. Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed. |
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CCS/CADEX Maintenance |
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Start Date / Time |
End Date / Time |
Clients Affected |
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2020-12-12 / 05:00 ET 2020-12-13 / 05:00 ET |
2020-12-12 / 06:00 ET 2020-12-13 / 05:30 ET |
All importers and brokers who submit their B3s and AO notification of release queries using the CCS/CADEX system |
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Description |
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Saturday, December 12, 2020 from 05:00 to 06:00 (ET) and Sunday, December 13, 2020 from 05:00 to 05:30 (ET): the CCS/CADEX system will be unavailable. CADEX, Customs Declaration Message (CUSDEC) B3s and AO notification of release queries transmitted to the CADEX system will be affected by this outage. |
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Action Required |
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Please be prepared to resume transmission once the system is available |
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Topic(s)
Release
System Updates/Outages & Delays at the Border
Information source
Canada Border Services Agency (CBSA)
Disclaimer
The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.