The CBSA has published a "What We Heard" report to summarize feedback received during October 2025 consultations on importers' use of a customs broker's Business Number (BN). Among other things, the report highlights the lack of consensus on broker BN usage, as well as some suggestions about how to ease the administrative burden for importers who need to engage with CARM.
"Stakeholder feedback revealed no consensus, with some supporting universal CARM registration to ensure compliance and fairness, while others favoured limited use of broker business numbers for low-value or infrequent imports to avoid delays and support small businesses."
"Some feedback received during the consultation noted that small and infrequent importers may face challenges when registering in CARM. Some called for simplified or tiered registration options, reduced financial security requirements, and voluntary participation mechanisms for occasional or infrequent importers."
Please visit this link for more information: https://www.cbsa-asfc.gc.ca/agency-agence/consult/consultations/2026-1-report-rapport-eng.html