CRA Transitioning to Online Mail

January 13, 2025

Starting this spring, the Canada Revenue Agency (CRA) has advised they will be transitioning to online mail as the default method of delivering most business correspondence.

This change applies to all the following businesses:

All new business number and CRA program account registrations
All existing businesses registered for My Business Account and
All businesses who have given access to a representative to access these services on their behalf via Represent a Client

Full details, including exceptions to this change, are found in this CRA link:

https://www.canada.ca/en/revenue-agency/services/e-services/digital-services-businesses/business-account/about-business-account/online-mail-for-business.html

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Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.

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– Sabrina, a CCS and CTCS Designate

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– Donna, a CCS and CTCS Designate