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NISC service change during upcoming statutory holiday – September 7th

This message is for all importers and customs brokers who do business with the Canadian Food Inspection Agency’s (CFIA) National Import Service Centre (NISC).

Please be advised that during the upcoming statutory holiday (September 7, 2020), the NISC will be open 7:00 AM EST to 3:00 AM  but its telephone lines (1-800-835-4486 and 1-877-493-0468)will not be monitored from 6:00 PM EST on September 4th to 7:00 AM EST on September 8th. During this period, NISC can be reached by email at [email protected].

For more information about the NISC, please visit the CFIA website.

Changement de Service du CSNI durant le prochain jour férié – 7 septembre

Ce message s’adresse à tous les importateurs et courtiers en douane qui font affaire avec le Centre national de services à l’importation (CSNI) de l’Agence canadienne d’inspection des aliments (ACIA).

Veuillez noter que pendant le prochain jour férié (7 septembre 2020), les heures de service du CSNI demeureront de 7 h à 3 h heure normale de l’Est (HNE), mais les lignes téléphoniques (1-800-835-4486 et 1-877-493-0468) ne seront pas surveillées à compter de 18 h HNE le 4 septembre jusqu’à 7 h HNE le 8 septembre. Au cours de cette période, le CSNI peut être joint par courriel à [email protected].

Pour plus de renseignements au sujet du CSNI, veuillez visiter le site Web de l’ACIA.

Topic(s)

Other Government Departments (OGDs) Requirements
Release
System Updates/Outages & Delays at the Border

Information source

Canadian Food Inspection Agency (CFIA)
Disclaimer

The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.