RESOLVED - TCC24-142 CARM- API Connections Issue

December 2, 2024

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Start Date / Time	End Date / Time	Clients Affected
2024-12-02 / 09:15 (ET)	2024-12-02 / 14:35 (ET)	All CARM API Clients
Description
The problem reported below has now been resolved. CBSA is currently experiencing issues with API connections. The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution. Further updates to this bulletin will be provided when additional information is available. We regret the inconvenience and thank you for your continued cooperation.
Action Required
The outage is resolved and clients can revert to normal procedures. Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/delays can be found at: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html.

RÉSOLU - GCRA- Problèmes de connexion API

Date / heure de début	Date / heure de fin	Les clients affectés
2024-12-02 / 09:15 (HE)	2024-12-02 / 14:35 (HE)	Tous les clients GCRA API
Description
Le problème signalé ci-dessous est maintenant résolu. L'ASFC éprouve actuellement des problèmes de connexion API. L'ASFC travaille activement à résoudre ce problème, mais nous n'avons actuellement pas de délai estimé pour sa résolution. Des mises à jour seront fournies dans ce bulletin lorsque des informations supplémentaires seront disponibles. Nous regrettons cet inconvénient et vous remercions de votre coopération continue.
Action requise
L’interruption de système est maintenant terminée donc les clients peuvent revenir aux procédures habituelles. Veuillez vous référer aux procédures d’urgence décrites ci-dessous ou préparez-vous à reprendre la transmission une fois que le système sera disponible. Les procédures à suivre lors de pannes/délais de système peuvent être trouvées à l'adresse: http://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-fra.html.

Topic(s)

CBSA Assessment and Revenue Management (CARM)

System Updates/Outages & Delays at the Border

Information source

What Our Community Says

“I just wanted to reach out to you and your staff with appreciation for what you do. Thanks for the support and representation offered by the CSCB to my business for over 20 years... Thanks for not making me feel like a little guy without a voice...”

– Bob, a long standing member

“The CSCB has been the single most important organization for the Customs brokerage industry for as many years as I have worked in the industry and I started in 1969.”

– Larry, a long standing member

“Your [CARM webinar] content is outstanding and fun. Bravo.”

– Gillian, a CSCB member

“I have used the TwoGreySuits website for the past several years and have found it to be very helpful. There is significant HR information there... Thank-you to CSCB for providing this valuable service year after year for the members.”

– Kim, a long standing member

“Thank you so much for your prompt reply... Your consistent willingness to help is truly appreciated.”

– Emma, a long standing member

“The new website is more user-friendly and very informative! Thank you for providing this tool to us members.”

– Shellane, an employee of a member firm

“I have utmost respect for the CSCB staff and the work they do on behalf of brokers and importers.”

– Mark, an importer and a CSCB Preferred Business Client

“The CCS course was interesting and very informative. When working on course modules, quizzes and tests, I developed good knowledge of the customs rules and procedures and also have created excellent collection of materials, resources and legal documents..”

– Alexandre, CCS course graduate

“Many thanks for your response, for what you do and what the CSCB does for the import community.”

– Shawn, CSCB member

“All [were] excellent sessions and pertinent to today's environment.”

– 2024 CSCB National Conference Attendee

RESOLVED - TCC24-142 CARM- API Connections Issue

The problem reported below has now been resolved.

The outage is resolved and clients can revert to normal procedures.

RÉSOLU - GCRA- Problèmes de connexion API

Le problème signalé ci-dessous est maintenant résolu.

L’interruption de système est maintenant terminée donc les clients peuvent revenir aux procédures habituelles.

Topic(s)

Information source

What Our Community Says