eManifest Portal Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2024-07-13 05:00 ET 2024-07-13 06:00ET
2024-07-14 05:00 ET 2024-07-14 06:00 ET | 2024-07-13 05:30 ET 2024-07-13 07:00 ET
2024-07-14 05:30 ET 2024-07-14 07:00 ET | All clients and service providers who transmit trade data using the eManifest Portal. | ||
| Description | ||||
Saturday July 13, 2024 from 05:00 to 05:30 ET and Sunday July 14, 2024 from 05:00 to 05:30 ET: eManifest Portal users will not be able to view or update business account details, or register new business accounts. Saturday July 13, 2024 from 06:00 and 07:00 ET and Sunday July 14, 2024 from 06:00 and 07:00 ET: eManifest Portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses. | ||||
| Action Required | ||||
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/interruptions can be found below: https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage. | ||||
CERS Portal Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2024-07-13 05:00 ET 2024-07-13 06:00 ET
2024-07-14 05:00 ET 2024-07-14 06:00 ET | 2024-07-13 05:30 ET 2024-07-13 07:00 ET
2024-07-13 05:30 ET 2024-07-13 07:00 ET | All clients and service providers who transmit trade data using the CERS Portal. | ||
| Description | ||||
Saturday July 13, 2024 from 05:00 to 05:30 ET and Sunday July 14, 2024 from 05:00 to 05:30 ET: CERS Portal users will not be able to view or update business account details, or register new business accounts. Saturday July 13, 2024 from 06:00 and 07:00 ET and Sunday July 14, 2024 from 06:00 and 07:00 ET: CERS Portal users may experience forced re-logon. Portal users will still be able to create and submit all trade documents and update user accesses. | ||||
| Action Required | ||||
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html | ||||
Electronic Data Interchange (EDI) Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2024-07-14 04:30 ET 2024-07-14 07:00 ET | 2024-07-14 06:00 ET 2024-07-14 08:30 ET | All clients and service providers who transmit trade data using EDI | ||
| Description | ||||
Sunday July 14, 2024 from 04:30 to 06:00 ET and 07:00 to 08:30 ET: all EDI applications will be unavailable. This includes: all incoming data or outbound messages such as acknowledgements, reject messages and notices, e.g. RNS, Completeness Notices during this time. | ||||
| Action Required | ||||
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/interruptions can be found below: https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage. Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed. | ||||
CCS/CADEX Maintenance | ||||
Start Date / Time | End Date / Time | Clients Affected | ||
2024-07-13 05:00 ET 2024-07-14 05:00 ET | 2024-07-13 05:30ET 2024-07-14 05:30ET | All importers and brokers who submit their B3s and AO notification of release queries using the CCS/CADEX system | ||
| Description | ||||
Saturday July 13, 2024 from 05:00 to 05:30 ET AND Sunday July 14, 2024 from 05:00 to 05:30 ET: the CCS/CADEX system will be unavailable. CADEX, Customs Declaration Message (CUSDEC) B3s and AO notification of release queries transmitted to the CADEX system will be affected by this outage. | ||||
| Action Required | ||||
Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/interruptions can be found below: https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html For highway carriers, if you are proceeding to the border during this outage, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage. Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed. | ||||
Topic(s)
System Updates/Outages & Delays at the Border
Information source
Canada Border Services Agency (CBSA)
Disclaimer
The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.