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Start Date / Time |
End Date / Time |
Clients Affected |
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2024-01-24 03:00 ET |
2024-01-24 06:00 ET |
All importers, brokers and services providers who use EDI to transmit their data |
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Description |
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Please note that for maintenance purposes some external clients may not be able to submit EDI messages to CBSA or receive EDI messages from CBSA for approximately 5-10 minutes on Wednesday, January 24, 2024 between 3:00 and 6:00 (ET). We will update this message if the maintenance extends past the end date/time. We regret the inconvenience and thank you for your cooperation. Client service support is available 24/7 should you require immediate assistance. Please refer to the Client Service/Contact Information below |
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Action Required |
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Please refer to the contingency procedures outlined below or be prepared to resume transmission once the system is available. The procedures to follow during system outages/interruptions can be found here: https://www.cbsa-asfc.gc.ca/eservices/contingency-urgence/menu-eng.html For highway carriers, if you are proceeding to the border during this time, please ensure all drivers are provided with the correct paperwork to present at arrival. The CBSA will accept paper documentation during an outage and no AMPS penalties will be issued for ACI related infractions resulting from this outage. Alternatively, if you already have an eManifest Portal account set up, you may submit trade documents through the Portal during this outage, however, they will be held in a queue for processing until the outage is completed. |
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Topic(s)
ACI, Conveyance & Cargo Reporting
Release
System Updates/Outages & Delays at the Border
Exports
Information source
Canada Border Services Agency (CBSA)
Disclaimer
The foregoing information is provided for informational purposes only and is not intended as, nor should it be considered, professional advice or a substitute for conducting your own thorough research and review. Before making any decisions or taking any action based on the information provided, you should conduct your own independent investigation and/or seek professional advice from a qualified expert in the relevant field. The CSCB disclaims all liability for actions taken or not taken based on the information provided.